Privacy Policy

1. STATEMENT OF PRIVACY POLICY

Any individual or group that makes a reservation, buys, plans to buy, or inquires about any good or service offered by Tour Hawker via its website, corporate office, branch offices, or preferred sales partners is covered by this privacy policy. You give permission for the transfer, saving, and processing of such information when you make a reservation, buy something, or submit your personal data through the website or any of our locations. We are unable to accept your reservation and advise you not to use the website if You do not consent to Tour Hawker using Your personal information.

2. USE AND COLLECTION OF PERSONAL DATA

Anytime you make a reservation or purchase through the website or any other customer touch point, you might be asked for personal information, such as your name, address, email address, phone number, date of birth, credit/debit card number (in encrypted form) with expiration date, banking information, Aadhar information, PAN information, Visa-related documents (photographs, bank details, business/company details, etc.), passport information (passport number, issue date, expiration date), mobile number, professional qualifications/details, etc. For training and customer service purposes, we may monitor and/or record phone conversations, and we may retain a record of Your correspondence, including emails. Details about Your computer and visits to our website may be gathered by us, including but not restricted to traffic, location, and IP"

3. REASON FOR COLLECTING PERSONAL DATA

The following are the main goals of gathering, conveying, storing, and sharing information:

  • Communicate to You about reservations or purchases;
  • Forward reservations confirmations;
  • keep you informed on the status of the transaction
  • sending out daily information about tours
  • Send an email or a verification/alert message
  • Notify and update any changes to the reservations
  • Address grievances and disagreements.
  • Permit our customer support team to get in touch with you
  • ulfill our responsibilities pertaining to any agreements we may have with you or between you and a third-party supplier.

4. PARTIES THAT YOU ARE SHARING INFORMATION WITH

Your personal information may be shared with our holding company, its subsidiaries, associate companies, a holding company subsidiary, or any entity that controls, is controlled by, or is under common control in order to increase service efficiency. Such data will be exchanged in a secure and regulated environment. Any and all personal information about our customers will be given to the relevant party in the case of a merger, sale, reorganization, or if we sell, transfer, or assign the business, or a portion of it, to any of our group companies.

Your personal information might be disclosed to our service providers, which could include hotels, airlines, transport service providers, destination management companies, and any other vendors needed to complete your reservation or purchase.

5. USE OF MARKETING

We may use the data gathered from your inquiry, booking, or purchase on this website to get in touch with you by phone and/or email regarding offers and information on the products you were interested in. You may always request that we stop using Your personal information for marketing purposes by sending an email to the unsubscribe email address listed below.

Pkg@tourhawker.com

If you have opted in to receive marketing communications via email, we will send You offers and information about our products. Unless You have specifically consented, we will not share Your contact information with any other party for marketing reasons, save our group companies.

Additionally, you grant us permission to utilize the photos you take on tours for marketing and promotional purposes, provided they are posted on the website.

6. SECURITY AND PROTECTION OF DATA

Any transfer made over the internet is done at Your own risk because information transmitted over the internet is never totally secure and we cannot ensure the security of Your transmitted data. The website is protected from loss, abuse, and alteration of information by strict security measures, and Your personal data is protected by the necessary security measures and certificates. Every piece of data you send us is encrypted using SSL (Secure Socket Layer) technology. We store all of the information you give us on our safe servers. We will make every effort to guarantee that Your data is secure with us, even if no system is perfect, not even ours. Tour Hawker shall not be liable for any loss of Your personal data under any circumstances.

We kindly request that you keep passwords confidential. You have the option to change your mind about providing any or all Personal Information. If You decide to do so, we might not be able to offer You the services, or Your access to the Website might be restricted.

7. THE RIGHTS TO INTELLECTUAL PROPERTY ( IPR)

We are the sole and primary developers of our brand, "Tour Hawker ," ideas and concepts, logo, and products. We, Tour Hawker and its Directors, are the registered owners of trademarks, copyrights, and watermarks. You undertake not to use or display any registered intellectual property without first obtaining Tour Hawker written approval. Anyone attempting to violate our intellectual property rights will be subject to legal action.

8. VERIFICATION OF DATA

It will be Your responsibility to guarantee that the data you submit is accurate, truthful, and comprehensive. Tour Hawker disclaims all liability about the veracity, truth, and accuracy of this information.

9. UPDATES TO THIS PRIVACY STATEMENT

By opening, browsing, using this site for transactions or storing any data/information, You agree to comply with the latest revised privacy policy in effect at such time. The contents of this Privacy Policy are subject to change at any time without notice. Therefore, You have to make sure You have access to latest version of Privacy policy.

Please email travel Pkg@tourhawker.com if you at any point feel that we have not complied with the Privacy Policy. We will make every effort to immediately investigate and address the matter.